As a growth marketer with eight years of experience —four of which have been spent working remotely since COVID— I often reflect on the skills that have not only kept me relevant in my field but also irreplaceable by the advancing tide of artificial intelligence (AI). In a world where technology is rapidly evolving, I believe there are essential human skills that will remain crucial for remote workers in the next 5-10 years. Here are the must-have skills that I think every remote worker should focus on developing.
Emotional Intelligence
Emotional intelligence (EI) is the ability to understand and manage our own emotions while also recognizing and influencing the emotions of others. According to Daniel Goleman in his book Emotional Intelligence: Why It Can Matter More Than IQ, developing emotional intelligence can lead to greater success in both personal and professional life. This sensitivity allows me to respond appropriately during team meetings, fostering a supportive atmosphere that AI simply cannot replicate.
Cultural Intelligence (CQ)
Working remotely often means collaborating with diverse teams across the globe. Cultural intelligence (CQ) is the capability to relate and work effectively across cultures. This skill enhances team collaboration and helps in building trust. Developing cultural intelligence is crucial in today's globalized economy, where cross-border collaborations and diverse workforce compositions are the norm.
Creative Problem Solving
In my role, I frequently encounter challenges that require innovative solutions. AI can analyze data and suggest options, but it lacks the creativity to think outside the box. I often brainstorm unique strategies that resonate with our target audience.
Adaptability and Flexibility
The remote work landscape is ever-changing. Projects can shift unexpectedly, and new tools or processes can be introduced at a moment's notice. My ability to adapt quickly has been crucial in managing these changes.
Ethical Decision Making
In marketing, ethical considerations are paramount. I often face decisions that require a moral compass. AI lacks the ability to make ethical judgments, as it operates purely on data and algorithms.
Critical Thinking and Judgment
Critical thinking is essential for analyzing information and making informed decisions. In my job, I regularly assess data and market trends to determine the best course of action. According to Thinking, Fast and Slow by Daniel Kahneman, He describes how our brain operates through dual systems—System 1 (fast, intuitive) and System 2 (slow, deliberative). Critical thinking is associated with System 2, which requires effort and time to analyze information thoroughly and make informed decisions. This contrasts with System 1, which can lead to quick but potentially flawed judgments and poor decision making.
Interpersonal Communication
Effective communication is a cornerstone of remote work. I've learned that clear and empathetic communication fosters collaboration and minimizes misunderstandings. For practical tips on improving communication, Take a look at Playbook of working with me - remote worker version.
Leadership and Team Building
Lastly, leadership is a skill that AI cannot replicate. As a remote worker, I often take on leadership roles within my team. Building a cohesive team requires understanding individual strengths and weaknesses. Practicing Radical Candor is crucial for effective leadership in remote settings. This involves challenging team members directly while also showing that you care personally about their growth and success.
Final Thought
In conclusion, as we move into a future where AI continues to evolve, the skills that set us apart as human workers will become increasingly valuable. By honing these abilities, we can thrive in a remote work environment that values the unique contributions of human workers.
